Kelly Services Reservation Agent - Night Shift in Fort Walton Beach, Florida

Job Description

Customer Service/Email Agent

The primary mission is to answer and transfer incoming toll free calls for the rental locations we handle across the Panhandle. The position is both a communication & customer service driven position. The abilities to learn quickly, process information efficiently, and assist customers with high degree of courtesy, are a must.

PAY: $9.10 per hour for day shift (+ incentives) // $10.10 per hour for night shift

Agents can earn additional money via incentives for reservations booked for units that have unit specific bonuses on them. In addition, during peak periods, we often have overtime hours available to meet contact demand.

BENEFITS: Health Insurance, Paid Time Off, 401k Plan, & more

If selected as a full time associate, the company offers a variety of benefits. A comprehensive explanation of those benefits is listed in the employee handbook upon starting work, if offered a permanent position.

TRAINING: Guided Program

We combine classroom environment with hands on training for several weeks before an agent goes solo. Once assigned to the contact center floor, you won-t be left to fend for yourself. We provide ongoing mentoring and direction form our training and leadership staff. We want to make you have the information and answers you need to do the job. During training, the days will be Monday-Friday. After training is complete one weekend day is required.

Why Kelly ® ?

At Kelly

Services ® , we work with the best. Our clients include 95 of the Fortune

100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to access

the best talent to drive their business forward. If you only make one career connection today, connect

with Kelly.

AboutKelly Services ®

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people

around the world and have a role in connecting thousands more with work through our global network of

talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,

Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is

committed to employing a diverse workforce. Equal Employment Opportunity

is The Law.