Acadia Healthcare Admissions Med Tech in Navarre, Florida

Twelve Oaks is a private facility providing addiction treatment services to adults. We are proud to offer a wide range of therapies and other services that have helped thousands of patients escape the chains of addiction. At Twelve Oaks, our treatment philosophy is based upon the understanding that alcoholism, drug addiction, and other forms of chemical dependency are treatable diseases with complex physical, behavioral, psychological, social and spiritual components. Visit our website at

Twelve Oaks is a proud member of Acadia Healthcare - a provider of inpatient behavioral healthcare services. Acadia operates a network of 587 behavioral healthcare facilities with approximately 17,400 beds in 39 states, the United Kingdom and Puerto Rico.


Full Time position.

Sundays, 4pm-Midnight. Monday-Thursday, 7pm-3am. Flexibility to work all other shifts required.

This position handles prospective patient inquiries, assesses appropriateness of patient to facility, maintains documentation system, schedules consultations, and notifies appropriate counseling staff members.

  • Evaluates own performance and sees opportunity for growth.

  • Participates in continuing education program conducted by facility.

  • Participates in annual needs assessment for department.

  • Adheres to facility confidentiality policies and procedures.

  • Displays a cooperative and positive attitude towards callers, patients, staff and visitors.

  • Maintains facility attendance policy of no more than 6 tardies or 3 incidents of unexcused/excused absences in a 90 day period (not FMLA).

  • Adheres to facility dress code.

  • Adheres to facility standards of conduct.

  • Adheres to facility safety policies and procedures.

  • Adheres to facility patient rights.

  • Adheres to facility infection control policies and procedures.

  • Adheres to facility drug-free workplace.

  • Adheres to work and activity scheduled, i.e., group, seminar, staffing, department meetings and supervisor meetings.

  • Participates in performance improvement activities, exhibits, initiative by suggesting process changes with compliance supported by

  • Direct observation

  • Input systems for handling workload

  • Staff growth and development survey

  • Participation in committees

  • Attendance at facility/departmental meetings

  • Exhibits clear, concise verbal and written communication as observed by direct observation.

  • Demonstrates telephone skills, answering, taking messages, placing on hold and transferring calls.

  • Participates on facility’s Disaster Team.

  • Answers telephone promptly and properly.

  • Documents each inquiry and all conversations in Salesforce.

  • Coordinates and completes assessment/consultation or referral and provides tours.

  • Coordinates transportation when applicable.

  • Conducts follow-up calls as appropriate.

  • Reports results of shift activity.

  • Participates in inquiry training as appropriate.

  • Completes body searches when necessary.

  • Maintains list of all available resources.

  • Works overtime when necessary.

  • Completes BAC and Vitals as ordered by charge nurse.

  • Conducts pre-admission procedures appropriately, i.e., pre-admission screenings, quotes financial obligations/benefits; obtains medical, administrative approval to admit.

  • Ability to complete face-to-face admission and documentation in charting system.

  • Monitors patients on facility grounds and responds therapeutically to inappropriate behaviors.

  • Assists with UDS as directed.

  • Informs marketing representatives of referrals or admissions for their account.

  • Ensures all documentation regarding patient care treatment and incidents is done in a clear, concise, accurate and timely manner.

  • Acts as a liaison with families when necessary.

  • Provides training to new department employees.

  • Assists Nursing Dept. in Detox when needed.

  • Other duties as assigned.


Education – High school graduate. Knowledge of chemical dependency and/or nursing experience. Must be self-motivated and able to work under minimal supervision.

Experience – Must possess pleasant telephone voice and ability to communicate with people in crisis situations. Must possess excellent spoken and written English and the ability to maintain comprehensive and confidential filing system, and legible handwriting.

Certifications - CPR/CPI (offered on site).

Licenses – Must have a valid Florida Driver’s license and a safe driving record.

Special Requirements – Must be able to sit/stand for approximately 7 hours per shift. Must be able to see at 20/40 corrected vision and hear (hearing aid acceptable). Must be able to lift a patient of an average weight from 140 to 179 lbs from the floor to a bed or a chair.

Age/Gender Specifics - Ability to work with male and female, adult (18-over) substance abuse/dual diagnosed population.

Physical/Emotional Demands/Working Conditions:

Work is sedentary or ambulant. Must read, write, and speak English fluently. Occasional physical exertion (lifting 30 or more pounds, walking, standing, etc.) to support patient weight in case of emergency situation or patient disability requiring assistance in walking, standing, etc. Must be able to stoop, sit, stand, bend and reach. Must be able to relate to and work with ill, disabled, emotionally upset, elderly, hostile people as needed. Must be able to communicate verbally, and in writing, with the medical, nursing, clinical and other staff. Must be emotionally stable and exhibit ability to display coping skills to deal with multiple duties and priorities. Risk of exposure to infections and contagious/blood borne diseases. Exposed to varying and unpredictable situations (i.e., patient behavior). Subject to work schedule and shift change (evenings and weekends). Scheduled for on call, 24 hours, 7 days a week.