National Protection and Programs Directorate Information Technology Specialist in Pensacola, Florida

  • Duties



The Department of Homeland Security (DHS) is calling on those who want to help protect American interests and secure our Nation. DHS Components work collectively to prevent terrorism; secure borders and our transportation systems; protect the President and other dignitaries; enforce and administer immigration laws; safeguard cyberspace; and ensure resilience to disasters. We achieve these vital missions through a diverse workforce spanning hundreds of occupations. Make an impact; join DHS.

The National Protection and Programs Directorate (NPPD) leads the national effort to protect and enhance the resilience of the nation's physical and cyber infrastructure. Learn more about NPPD.

Are you interested in a job protecting our Nation against cyber threats? NPPD leads the national effort to protect and enhance the resilience of the Nation's physical and cyber infrastructure. Within NPPD, CS&C; is responsible for helping the civilian government and the private sector better manage their cybersecurity and communications risk.

At CS&C;, we help our government and private sector customers by responding to incidents, sharing information, developing and promulgating best practices, and increasing our Nation's cyber security capacity. Every day, CS&C; employees make a difference as they enhance the security, resilience, and reliability of our Nation's critical networks and address threats to our public health and safety, economy, and national security.

Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions. Certificates may be shared; the TS/SCI required may change, you must be able to obtain and hold a Secret clearance.

Relocation expenses are not authorized. Other recruitment incentives may be authorized.

This announcement is issued under the* Direct Hire Authority (DHA)*to recruit for positions for which there is a critical hiring need. Selectee(s) will receive a career or career-conditional appointment in the competitive service and may be required to serve a one year probationary period.

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Who May be Considered:U.S. Citizens View common definitions of terms found in this announcement.Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Management and Budget (OMB) and U.S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.

More than one selection may be made from this announcement.

Appointments are subject to the availability of funds.

This position is established under the National Cybersecurity and Communications Integration Center (NCCIC). NCCIC is part of the Office of Cybersecurity and Communications under DHS's National Programs and Protection Directorate (NPPD). In this position, the incumbent will perform the following duties:

  • Implement security requirements such as those resulting from laws, regulations or Presidential directives.
  • Integrate security programs across disciplines.
  • define the scope and level of detail for security plans and policies.
  • Assess new systems design methodologies to improve software quality; implementation activities.
  • Identifies need for changes based on new security technologies or threats.
  • Develops long-range plans for IT security systems that anticipate, identify, evaluate, mitigate, and minimize risks associated with lT systems vulnerabilities.
  • Reviews proposed new systems, networks, and software designs 'for potential security risks.
Travel Required

Not required

Supervisory status


Promotion Potential


  • #### Job family (Series)

2210 Information Technology Management

  • Requirements


Conditions of Employment
  • You must be a U.S. citizen to apply for this position
  • You must successfully pass a background investigation
  • Selective Service registration required
  • You must be able to obtain and hold a TS/SCI or Secret security clearance
  • New employees must serve a one year probationary period.

You must submit to a drug test and receive a negative test result prior to appointment to this position. After appointment, you may be subject to periodic random drug testing.

This position may be designated as essential personnel. Essential personnel must be able to serve during continuity of operation events without regard to declarations of liberal leave or government closures due to weather, protests, and acts of terrorism or lack of funding. Failure to report for or remain in this position may result in disciplinary or adverse action in accordance with applicable laws, rules, and regulations. (Ch. 75 Title 5 USC; CFR, Part 752, Adverse Actions).

To be considered for this position, applicants must meet the Basic Requirement as follows: Applicants must have IT-related experience demonstrating each of the following four competencies for this position: Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

In addition to meeting the Basic Requirement, to qualify at the GS-12 level, applicants must possess the following: Have at least one full year of specialized experience comparable in scope and responsibility to the GS-11 level in the Federal service (obtained in either the public or private sectors). This experience must include the following: implementing modifications to minimize vulnerabilities; troubleshooting security threats and vulnerabilities in response to incident reports; determining the need for new or updated IT security guidance based on policy and technology changes; and evaluating and implementing new network security technologies.

In addition to meeting the Basic Requirement, to qualify at the GS-13 level, applicants must possess the following: Have at least one full year of specialized experience comparable in scope and responsibility to the GS-12 level in the Federal service (obtained in either the public or private sectors). This experience must include the following: identifying and specifying information systems security requirements associated with changes to IT security policy; recommending new or revised security measures and countermeasures resulting from cyber security incidents or identified software and hardware vulnerabilities; and providing guidance in planning and implementing the reporting, analyzing; and responding to computer security incidents.

National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Qualifications Must Be Met The qualification requirements listed above must be met by the closing date of this announcement.


This job does not have an education qualification requirement.

Additional information

DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select Benefits. Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.

This position has been designated exempt from bargaining unit representation under the national security provision of 5 USC Section 7112(B)(6).

All employees are required to participate in Direct Deposit/ Electronic Funds Transfer for salary payments.

If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.

E-Verify DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.

If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.

You are encouraged to apply online. If you are unable to apply online, please use the Alternate Application link listed in the Other Information section of this vacancy announcement. Applicants are strongly encouraged to apply online if at all possible. Applying online, through your USAJOBS account, will expedite the application process and allow you to check your application status as well as verify the documentation submitted with your application. If you utilize the Alternate Application method, your USAJOBS account will not display this application and you will not receive status updates.

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How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Under the provisions of the Direct-Hire Authority, veterans' preference does not apply.

We will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. If you meet the minimum qualifications, we will use a job questionnaire to further evaluate your experience, education, and training. The competencies or knowledge, skills, and abilities needed to perform this job are:

  • Cybersecurity Technical Competence
  • Oral Communication
  • Writing

If you are determined qualified, you may be referred to the hiring manager for consideration and may be called for an interview. Preview the Assessment Questionnaire, click

Interagency/Career Transition Assistance Program (I/CTAP) Eligibles: If you have never worked for the federal government, you are not I/CTAP eligible. View information about I/CTAP eligibility on OPM's Career Transition Resources website. To be considered well qualified under I/CTAP, you must be rated at a minimum score of 85 for this position. In addition, you must submit the supporting documents listed under the required documents section of this announcement.

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Background checks and security clearance
Security clearance

Top Secret/SCI

  • Required Documents


Required Documents
  1. Your resume
  2. Your responses to the job questionnaire
  3. Your college transcripts, if applicable
  4. Are you claiming special priority selection rights under the Interagency/Career Transition Assistance Program (I/CTAP)? Submit:
  • a copy of your agency notice,
  • a copy of your most recent performance rating, and
  • a copy of your most recent SF-50, Notification of Personnel Action, noting your current position, grade level, and duty location.

  • Benefits



A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  • How to Apply


How to Apply

Your application must be received by 11:59PM EST on 06/15/2018. To begin your online application, click the Apply Online button and follow the prompts to register or sign into USAJOBS, take the online questionnaire, and submit the required documents. See Required Documents section for more details.

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Agency contact information
Philadelphia Services Branch




DHS NPPD CSC 1616 North Ft. Myer Drive 18th Floor Arlington, VA US

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Next steps

Once you submit your application, we will assess your experience and training, identify the best-qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. We will notify you by email after each of these steps has been completed. Your status will also be updated on USAJOBS throughout the process. To check your status, log on to your USAJOBS account, click on "Application Status," and then click "More Information." We expect to make a job offer within 30-60 days after the deadline for applications. If you are selected, we will conduct a suitability/security background investigation.

View more information on applying for federal employment.

Thank you for your interest in the Department of Homeland Security, National Protection and Programs Directorate!

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  • Fair & Transparent
Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

  • Equal Employment Opportunity (EEO) for federal employees & job applicants

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Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:

  • An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
  • An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
  • An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.

Learn more about disability employment and reasonable accommodations or how to contact an agency.

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Legal and regulatory guidance
  • Financial suitability
  • Social security number request
  • Privacy Act
  • Signature and false statements
  • Selective Service
  • New employee probationary period

This job originated on For the full announcement and to apply, visit Only resumes submitted according to the instructions on the job announcement listed at will be considered.

Open & closing dates: 03/14/2018 to 06/15/2018

Salary: $73,375 to $126,062 per year

Pay scale & grade: GS 12 - 13

Work schedule: Full-Time

Appointment type: Permanent